Our services are often tailored specific to our client's needs. We do not inflate the project with additional resources or include high level senior managers who add little or no value to the project. Instead we focus on what you need and define the terms accordingly. Our approach is providing value, throughout and after the engagement, no matter how large or small the effort.

DeFoe Associates services include a wide variety of assistance and expertise in the following areas:

• Organization Assessment provides the client with a detailed report and presentation detailing the current state of the recruitment and/or talent management organization and supporting technology (including HRMS utilization) with recommended next steps. This engagement is an excellent way to get a handle on what is happening in an unbiased, expeditious and cost effective manner.
• Process Evaluation includes a review of your organization's current talent acquisition and management processes and programs. All processes are documented and recommendations provided. All too often the process is not aligned with the technology resulting in poor utilization of your system. Poor use of your system results in questionable ROI.
• Optimization services are based on the Organization Assessment and typically includes a listing of areas of concern or exposure. Each optimization item is described and an approximate cost is presented so the client may establish priorities and plan/budget accordingly. It is up to the client to determine which items they wish to address.
• Vendor Evaluation assists organizations who have realized the need for technology but with so many vendors offering the "perfect solution" it is a daunting task selecting the appropriate one. Let our experience expedite your evaluation of vendor offerings, including a quantitative and qualitative analysis, leading to a consensus decision.
• Best of Breed vs ERP/HRIS is a common question today. This service offering will show you the costs and benefits of either decision in an unbiased and completely objective format. Many organizations are faced with the decision to use the e-suite modules (applicant tracking, "e-recruiting", performance management, learning management, etc) capabilities either in the current version or impending upgrade of the next version of their HRIS/HRMS. We compare "best of breed" vendors against PeopleSoft, Lawson, SAP, Oracle or other HRIS'.
• Implementation of your talent technology is perhaps the most important step you can make towards achieving the benefits afforded by these systems. A knowledgeable and experienced project manager will afford your organization the comfort of knowing you are doing things right the first time and not just another implementation.
• System Administration services are customized specific to your needs. Based on an organization assessment, the client and DeFoe define the service agreement with a DeFoe consultant and not part of a call center. The client receives dedicated support and consultative services that can range from day to day system administration to system optimization and report writing as well. An exceptional value.
• Reporting services provide the client with custom reports based upon client needs. Ad hoc report development as well as recurring operational report generation and distribution is available. This allows for specific reports to be generated and distributed on a pre-defined schedule.
• Analytics involves DeFoe analysis of your recruiting data to deliver metrics, determine trends and/or data integrity issues. This offering is vital is ensure accurate data and the decisions made from therein. Portals and dashboards can also be explored to effectively manage operations and provide specific metrics.
• Custom Engagements can easily be arranged to help support your human resources management technology efforts. We can supplement your team, manage your project, provide unbiased consultation on all aspects of human resources management technology or help you build the technology infrastructure (in-house or outsourced) that will help you achieve your strategic goals.

DeFoe Associates Value

Often clients will ask: "Why we should select DeFoe Associates to implement our system?"

DeFoe Associates ensures the success of "your" project by:

• Providing seasoned and professional consultants, not just newly hired implementers who come on site for several days and only to leave and never return. We become the "accountable" central point of contact for you and the vendor, addressing all issues.
• Preparing your organization for the vendor so when they do come on-site, you are ready and no valuable time is wasted. You do not have to worry about the wrong system being built for you or the vendor having to return due to incompleteness.
• Understanding your organization and ensuring the technology you select or implement is the right fit. We look at your people, process and technology. The vendor will do some level of review but not at the level and depth that we will.
• Initiating and maintaining change management. Our presence and initiatives throughout the duration of the project builds life into your endeavor. It is not just another "system" coming on-line but creates excitement and interest in the project.
• Vendor management that ensures the system delivered matches what was defined and agreed upon. Often the vendor will drive the client during implementation. We ensure you, the client, are empowered to effectively drive and manage the vendor.
• Meeting critical deadlines through effective project management ensuring all deliverables are met, not only by the vendor but also the client. We partner with your project teams and provide assistance, often completing unfinished client deliverables.
• Knowledge transfer to your organization so when we leave you are able to use, maintain and support your system with confidence. We help you become self-sufficient and reach your ROI much quicker.
• Providing exceptional value through the aforementioned items. Our clients have always felt they have received exceptional value. Feel free to contact our two most recent clients and ask how we have helped them.